Return & Refund Policy

Thank you for shopping with CoinSelectCo. Please read our Return & Refund Policy carefully before placing an order.

1. Return Window

We accept return requests within 30 days after the product has been delivered.

The return period starts from the date the item is marked as delivered. If the return deadline falls on a weekend or public holiday, the deadline may be extended to the next business day.

2. Return Eligibility

To be eligible for a return, the item must be:

• Unused and in its original condition

• In the original packaging

• Not damaged, altered, or worn

• Accompanied by proof of purchase, such as an order number or receipt

Items that do not meet these conditions may not be eligible for a return or refund.

3. Return Shipping Cost

Customers are responsible for return shipping costs.

Original shipping fees, if any, are non-refundable unless the return is due to our error, such as receiving a damaged, defective, or incorrect item.

We recommend using a trackable shipping service when returning items. CoinSelectCo is not responsible for returned packages that are lost in transit.

4. How to Request a Return

To request a return, please contact us at:

Email: support@coinselectco.com

Please include the following information:

• Order number

• Full name

• Email address used at checkout

• Reason for return

• Photos or videos if the item is damaged, defective, or incorrect

After reviewing your request, we will provide return instructions if your return is approved.

Please do not send items back without contacting us first. Unauthorized returns may not be accepted.

5. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at:

Email: support@coinselectco.com

Please include your order number and clear photos or videos showing the issue. We will review the case and provide a suitable solution, which may include a replacement, refund, or other assistance depending on the situation.

6. Refunds

Once your returned item is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be processed to your original payment method. Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

7. Order Cancellation

You may cancel your order before it has been shipped.

Once an order has been shipped, it cannot be canceled. If you no longer want the item after it has been shipped, you may request a return after delivery according to this Return & Refund Policy.

To request an order cancellation, please contact us as soon as possible at:

Email: support@coinselectco.com

8. Non-Returnable Items

The following items may not be eligible for return:

• Customized or personalized products

• Items damaged due to misuse, mishandling, or improper care

• Items returned without authorization

• Items that are used, altered, or not in original condition

• Clearance or final sale items, if clearly marked as final sale

9. Late or Missing Refunds

If you have not received your refund yet, please first check your bank account or payment account again.

Then contact your credit card company, bank, or payment provider, as it may take some time before your refund is officially posted.

If you have completed these steps and still have not received your refund, please contact us at:

Email: support@coinselectco.com

10. Refused or Undeliverable Packages

If a package is refused, unclaimed, or returned due to an incorrect or incomplete address provided by the customer, we may not be responsible for reshipping costs or related shipping fees.

Please make sure your shipping address is accurate before placing your order.

11. Contact Us

If you have any questions about returns, refunds, or your order, please contact us:

Email: support@coinselectco.com

Company Name: USYOURS LLC
Company Address: 30 N GOULD ST STE R, SHERIDAN, WY 82801, USA