Shipping Policy

Thank you for shopping with CoinSelectCo. We are committed to delivering your order safely and efficiently. Please read our shipping policy below for more information about processing times, delivery estimates, and shipping-related details.

Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

During peak seasons, promotional periods, or holidays, processing times may be slightly longer due to increased order volume.

Shipping Time

Estimated delivery time is usually 7–15 business days, depending on your location and the shipping carrier.

Please note that shipping times are estimates only and may be affected by factors beyond our control, including customs inspections, carrier delays, weather conditions, or local delivery disruptions.

Shipping Rates

Shipping fees, if applicable, will be calculated and displayed at checkout before you complete your order.

We may offer free shipping promotions from time to time. Any available shipping discount will be shown on the product page, cart page, or checkout page.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information if available.

Please allow 2–5 business days for tracking updates to appear after your order has been shipped.

Incorrect Shipping Information

Please make sure your shipping address is accurate before placing your order. CoinSelectCo is not responsible for orders delivered to an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to update the address before the order is shipped, but we cannot guarantee changes once the order has been processed.

Lost or Delayed Packages

If your package is significantly delayed, please contact us and we will help check the shipping status.

CoinSelectCo is not responsible for delays caused by shipping carriers, customs clearance, incorrect addresses, or circumstances outside our control. However, we will do our best to assist you in resolving any delivery issues.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees depending on your country or region. These fees are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

Delivery Issues

If your tracking information shows that your order has been delivered but you have not received it, please check with your local carrier, neighbors, building management, or household members first.

If you still cannot locate the package, please contact us for further assistance.